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Cloud computing has moved beyond basic digital infrastructure leveraged for computational power or storage to replace on-premise servers. Today’s bleeding-edge cloud services are of a higher order, utilizing advancements such as machine learning (ML) to analyze customer communications and extracted data to pre-populate claims forms.
“Our data scientists and developers created these services using an API-driven model so that services can be quickly strung together like building blocks and trained to support a solution for insurance,” explains Tony Jacob, global business development lead — insurance at Amazon Web Services, Inc. (AWS). “It doesn’t take months to create a new solution for the business now — it’s weeks. But some insurers haven’t viscerally felt this yet.”
Steve Hallo is managing editor of He can be reached at [email protected], and on LinkedIn and Twitter.  
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