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Build everlasting customer relationships with the world's favorite CRM
Best Practices to Prove the Business Value of Customer Experience
Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
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Build everlasting customer relationships with the world's favorite CRM
Connect with customers across channels using Zoho's omnichannel platform that integrates with 45+ apps & 500+ popular app extensions, including G-Suite, Office 365, MailChimp, Zendesk & more. Get a 15-day FREE trial now!
Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.
Best Practices to Prove the Business Value of Customer Experience
CustomerThink’s research finds just 19% of CX initiatives can show tangible benefits. Due to the COVID-19 crisis, the ROI issue is now front and center with CX leaders. Learn the best ways to prove the business value of CX, including ROI advice in customer feedback, customer service, and CX infrastructure.
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